Enlarge Getty Images | Aurich Telecom companies like AT&T love creating new fees to tack on customer bills, and they really love raising those fees after customers sign contracts that are supposed to lock in a consistent price. It’s a win-win for the company, but not the customer: AT&T gets to advertise a lower price than it actually charges and has a mechanism for raising customer bills whenever it wants to. Customers who are angry enough to cancel service would have to pay early termination fees. This story about AT&T thus isn’t likely to surprise anyone, but it’s possible […]
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